About Us

We strive to be the industry leader in providing world class live shipping service. We provide discounted FedEx shipping labels and certified live reptile, aquatic and invert packaging!

About us

Why Use Redline?

We are a PRO TEAM!

The best live reptile and aquatics team is at Redline Shipping now, let's build something new together!

Consistent. Reliable.

We are consistent. Reliable. We deliver on our promises. 

Join this team, this family!

Ship with Redline. Let us be your advocate!

Our Team

Robyn Markland

Robyn Markland

Founder, Partner

I created Redline Shipping and I would love to have your business and support. We have a terrific Redline team, we can provide a terrific experience and world-class customer service. I conceptualized and cofounded All Pro Shipping (ShipYourReptiles and ShipYourAquatics) in 2009, The Reptile Report in 2012, THG Heat in 2014, Redline Science (a product company) in 2019 and now Redline Shipping. I was an owner of Pro Exotics Reptiles, breeding and selling world class reptiles, in the 90's and 2000's. We have a powerhouse team of partners and staff for the Redline adventure, some of the most innovative and successful members of the reptile industry. We went to number one in live shipping in less than a year. I've worked hard (with a great team) to support hobbyists and businesses with The Reptile Report, ShipYourReptiles, and now Redline Shipping. I'm motivated to win your business and support!

AJ Riedel

AJ Riedel

Operations Manager

AJ joined the reptile industry when she began working with Robyn at SYR in 2017, where she quickly discovered a love for logistics and processes. With the help of the FedEx agents who patiently answered her endless questions, AJ has made it her mission to learn how FedEx operates and how to best leverage that knowledge to ensure the safety and wellbeing of animals in transit. AJ lives in Colorado with her daughter and a menagerie of animals, including a California kingsnake, a ball python, a Mexican red–knee tarantula, a dog who thinks he’s a gazelle, and a cat who thinks he’s a dog.

Jackie Bujalski

Jackie Bujalski

Customer Service, Social Media Content Coordinator

Jackie has been in the reptile industry for over a decade with a focus on large constrictors through her company Cold-Hearted Exotics. She's focused on tracking down and cataloging historical data on the morphs of Burmese Pythons, publishing it publicly in forums so fellow keepers can appreciate where their beloved snakes come from. She focuses her efforts on teaching keepers new and old. She is excited to join Team Redline. Jackie lives in California and enjoys gaming, Renaissance faires where she is a live-steel combatant, and spending time with her dogs.

Ed Komara Jr.

Ed Komara Jr.

Customer Service

Ed is no stranger to the Reptile Industry. ​He fell in love with turtles at age five and has been involved in the Reptile Industry for nearly two decades. His drive and passion for animals propelled him to earn his degree in Wildlife Resources Mgt. He then went on to work/volunteer at some of the top Zoos/Sanctuaries in the country and became the Regional Aquatic Biologist. His company, Komara Outdoors, produces some of the highest quality Diamondback Terrapins in the country. Ed has introduced countless people to Reptiles through his hands-on Traveling Reptile Educational Programs based in NE Ohio and builds new relationships in any way he can. He's a family man at heart who loves his wife and three children. Ed couldn't be more excited to lock arms and join the Redline Team!

Erica Merwin

Erica Merwin

Customer Service

As a dedicated Customer Service Representative on the early shift, Erica brings a wealth of experience in providing top-notch assistance. While new to the world of reptiles, she is eager to learn and excel in this dynamic industry. Beyond the office, she shares her heart with two beloved dogs, Roxi and Clementine. Her true passion lies in spending quality time with her son, exploring the great outdoors through hiking, camping, and paddleboarding adventures.

Tyler Koyne

Tyler Koyne

Customer Service

Tyler lives in the Great Lakes region with his two dogs, Aurora and Apollo, and two cats, Meep and Finley. He’s been in the industry since March of 2020, primarily specializing in plants, working as the Order Fulfilment Manager in the Plant Department at Josh's Frogs for about three years. After three years, he became the Administration Assistant of the Plant Department, where he worked with suppliers to source a variety of plants. He has written the product profiles of new plants, which involved researching all the care and needs of each new plant. You may have seen him at Reptile Expos, such as NARBC shows and Reptile Super Shows during his time at Josh's Frogs.

Matt Hartman

Matt Hartman

Co-Founder, Partner

Matt and Robyn teamed up to create and launch Redline Shipping in 2022. Bringing with him a solid background in computer information systems and manufacturing, Matt leads Redline’s website and app development, troubleshoots technical issues, and provides support to the customer service staff. When he isn’t working, Matt takes advantage of the mountain biking, snowboarding, glamping, paddle boarding, live music, and microbreweries that Colorado has to offer.

Judy Clothier

Judy Clothier

Director of Communications

Judy has been making her way through the Reptile Industry since around 2005 when she first started researching a pet snake for her oldest kid. Since then, she's been an owner/admin of Ball-Pythons.net, working for years to build it up into one of the largest and best reptile forums of the time. Working with Robyn Markland, she helped develop The Reptile Report and led it as Editor in Chief. She's also worked in high positions in the shipping industry and as the Director of Customer Service at MorphMarket while under John Lehmann's ownership. Judy is now thrilled to be working side by side with Robyn Markland again.

Family Circle

Pangea Reptile

Started by Matt Parks in 2001, Pangea Reptile is a dominant name in the reptile world. A seller of both live animals and merchandise, including their incredibly popular Pangea gecko diets. A company well worth supporting.

LLL Reptile

LLL Reptile is one of the largest online sellers of pet related products and live animals in the U.S. Loren Leigh heads a dynamic team that operates 8 retail stores, a wholesale distributor (Vista Pets) and the LLLReptile.com site. Loren and Robyn from Redline go back to the mid 90's together, both starting with bedsheet covered vendor tables at the San Diego IRBA shows of the time.

JD Constriction

John Dague from JD Constriction is a big brain engineer running a boutique ball python breeding operation with focus on the black and white world of Axanthics. Juan Doggay (as Nicci Markland calls him) works on top secret aerospace tech, and not even Robyn can pierce the cone of secrecy to find out what kind of cool nerd-tech stuff he is working on.

Brian and Lori Barczyk

Brian and Lori Barczyk are two of the busiest people we know. The most dominant force in reptile social media, and absolute pioneers in the field. And a dominant passion for all things animal related- reptiles, mammals, aquatics and more. The Reptarium in Utica, MI has redefined the model of what a private zoo can be.

Reptile Basics

Rich Goldzung of Reptile Basics is one of the most innovative and experienced minds in the reptile industry. His journey has taken him from hobby herper, to pet store owner, to reptile breeder, to product seller, to manufacturer of some of the best selling and most innovative products in the pet industry. From setting the industry standard for high quality PVC cages and racks, to radiant heat panels, thermostats, lighting, hide boxes, heat tape and other industry leading products, his Reptile Basics and Vivarium Electronics brands dominate the reptile marketplace.

Josh's Frogs

Josh's Frogs is dedicated to maintaining the highest level of excellence possible in everything they do. Founded in 2004 by Josh Willard, breeding frogs in his garage, Josh has built an industry leading company, one of the largest in the industry. Josh is one of the best business minds we have, and his high standards and expectations are reflected in the world class execution and delivery of his team.

NARBC

Brian Potter and Bob Ashley have worked hard to create the premier reptile trade show series in the industry. The flagship NARBC shows in Tinley Park, Illinois, each Spring and Fall, have set the standard for professional presentation and strength of vendor, animal and merchandise presence.

The Bio Dude

Josh Halter is a pioneer in the world of bio-active substrates. His passion is natural vivarium ecosystems. He strives to help each customer create their own bioactive, enriching, self-cleaning, natural ecosystem in their animal's homes. BioDude products are designed to make your animals healthier and happier. Josh has intense passion and an infectious spirit. 100% someone to watch in the world of captive animal care.

Redline Science

Redline Science is a sister company of Redline Shipping and manufactures a line of innovative and popular products including stainless steel tools, cleaning scrapers and tools, and laminated heat tape.

Testimonials

Working with Robyn at Redline has been a great experience. He has always been a true professional and with Redline being a huge supporter of USARK I will continue to support and use this service. The site is simple to navigate with two layout options. One is more detailed to help novice shippers needing extra guidance and the other is a streamlined version for experienced shippers as well. Much appreciated!

Josh@BallPythonShed

Ball Python Shed

I wouldn’t be in business without Redline. Without them, I would’ve messed up something before I became a success, FOR SURE!! But with Redline, I now understand the legalities of shipping, have the best shipping materials, hands-down, for the best price, and have support at the touch of a button or one simple phone call. 

Simply put, they have saved me and my business more than I can count. Anytime there's been any issue or any problem, they immediately innovate to try to solve it! When a label came off my box, they immediately went to work, and within less than two weeks, their boxes had a place to enter tracking numbers just in case it happened again. 

It's that sort of attention to detail, help, and time they take that shows me that they are on top of things and will always have my business. 

I will always recommend them and I will stick with them and that's before I even mentioned the discounts on FedEx labels!! It's crazy, and my customers have commented on it a few times. I had that last because their customer service needs to be spoken on first. Well, anyway, happy shipping!!! Stick with Redline, and I promise you can’t go wrong!!

Corina Barrett

The Bee's Eight Knees

I use Redline Shipping as my go-to because they have amazing customer service and are always on top of replying quickly or helping with any issue at all. They have amazing and unbeatable shipping insurance for your pets. With great customer service and amazing insurance policies they offer, I will always choose Redline Shipping for a few extra dollars! Thanks again to everyone over at Redline Shipping!

Nathan Zinaer

NKSZ Reptiles

I don’t trust anybody with my animals more than Redline Shipping! We all put so much blood, sweat, and sometimes tears into producing the best animals we can, so why wouldn’t we choose the best when shipping them to new homes?

Redline has the best prices and I swear they have the fastest customer service response times in the industry! I look forward to working with Robyn, Ed, and the team for many years to come.

Red Moon Royals LLC will always be #betteroffred!!

Taylor Lawrence

Red Moon Royals LLC

Redline is an asset to our business. From having shipping supplies to amazing support, this is what allows us to grow and have a smooth operation. We encourage anyone who hasn’t tried Redline yet, to give them a shot. They have always gone above and beyond to make sure every question is answered, and any concerns are addressed. We really like how we can call, and get someone on the phone who is ready and eager to help us and never rushed.

 

Rachel/Matt Wahl

Rae's Jumpers

I started using Redline this season to ship my Diamondback Terrapins to customers.  

I was initially impressed with their easy-to-use platform, competitive pricing on supplies, and attention to small details in the shipping process. I love their Lacey labels.

Here recently I had an issue with a package I shipped to California. Tracking noted that FedEx attempted delivery and that the package would be delivered the following day. I called Redline customer service with low expectations because I know how FedEx customer service is. I was amazed at the quick response by Redline's customer service team. They contacted FedEx on my behalf, and the customer ended up getting his package that night, even he was surprised.  

This really meant a lot to me because I only have one chance to make a customer happy.  Redline helped me achieve that on this day... I really appreciate Redline Shipping for the service they provide. Thanks, Redline!

Thomas Colleur

Diamondback Terrapin Island

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