About Us

We strive to be the industry leader in providing world class live shipping service. We provide discounted FedEx shipping labels and certified live reptile, aquatic and invert packaging!

About us

Why Use Redline?

We are a PRO TEAM!

The best live reptile and aquatics team is at Redline Shipping now, let's build something new together!

Consistent. Reliable.

We are consistent. Reliable. We deliver on our promises. 

Join this team, this family!

Ship with Redline. Let us be your advocate!

Our Team

Robyn Markland

Robyn Markland

Founder, Partner

I created Redline Shipping and I would love to have your business and support. We have a terrific Redline team, we can provide a terrific experience and world-class customer service. I conceptualized and cofounded All Pro Shipping (ShipYourReptiles and ShipYourAquatics) in 2009, The Reptile Report in 2012, THG Heat in 2014, Redline Science (a product company) in 2019 and now Redline Shipping. I was an owner of Pro Exotics Reptiles, breeding and selling world class reptiles, in the 90's and 2000's. We have a powerhouse team of partners and staff for the Redline adventure, some of the most innovative and successful members of the reptile industry. We went to number one in live shipping in less than a year. I've worked hard (with a great team) to support hobbyists and businesses with The Reptile Report, ShipYourReptiles, and now Redline Shipping. I'm motivated to win your business and support!

AJ Riedel

AJ Riedel

Operations Manager

AJ joined the reptile industry when she began working with Robyn at SYR in 2017, where she quickly discovered a love for logistics and processes. With the help of the FedEx agents who patiently answered her endless questions, AJ has made it her mission to learn how FedEx operates and how to best leverage that knowledge to ensure the safety and wellbeing of animals in transit. AJ lives in Colorado with her daughter and a menagerie of animals, including a California kingsnake, a ball python, a Mexican red–knee tarantula, a dog who thinks he’s a gazelle, and a cat who thinks he’s a dog.

Jackie Bujalski

Jackie Bujalski

Customer Service, Social Media Content Coordinator

Jackie has been in the reptile industry for over a decade with a focus on large constrictors through her company Cold-Hearted Exotics. She's focused on tracking down and cataloging historical data on the morphs of Burmese Pythons, publishing it publicly in forums so fellow keepers can appreciate where their beloved snakes come from. She focuses her efforts on teaching keepers new and old. She is excited to join Team Redline. Jackie lives in California and enjoys gaming, Renaissance faires where she is a live-steel combatant, and spending time with her dogs.

Ed Komara Jr.

Ed Komara Jr.

Customer Service

Ed is no stranger to the Reptile Industry. ​He fell in love with turtles at age five and has been involved in the Reptile Industry for nearly two decades. His drive and passion for animals propelled him to earn his degree in Wildlife Resources Mgt. He then went on to work/volunteer at some of the top Zoos/Sanctuaries in the country and became the Regional Aquatic Biologist. His company, Komara Outdoors, produces some of the highest quality Diamondback Terrapins in the country. Ed has introduced countless people to Reptiles through his hands-on Traveling Reptile Educational Programs based in NE Ohio and builds new relationships in any way he can. He's a family man at heart who loves his wife and three children. Ed couldn't be more excited to lock arms and join the Redline Team!

Erica Merwin

Erica Merwin

Customer Service

As a dedicated Customer Service Representative on the early shift, Erica brings a wealth of experience in providing top-notch assistance. While new to the world of reptiles, she is eager to learn and excel in this dynamic industry. Beyond the office, she shares her heart with two beloved dogs, Roxi and Clementine. Her true passion lies in spending quality time with her son, exploring the great outdoors through hiking, camping, and paddleboarding adventures.

Tyler Koyne

Tyler Koyne

Customer Service

Tyler lives in the Great Lakes region with his two dogs, Aurora and Apollo, and two cats, Meep and Finley. He’s been in the industry since March of 2020, primarily specializing in plants, working as the Order Fulfilment Manager in the Plant Department at Josh's Frogs for about three years. After three years, he became the Administration Assistant of the Plant Department, where he worked with suppliers to source a variety of plants. He has written the product profiles of new plants, which involved researching all the care and needs of each new plant. You may have seen him at Reptile Expos, such as NARBC shows and Reptile Super Shows during his time at Josh's Frogs.

Matt Hartman

Matt Hartman

Co-Founder, Partner

Matt and Robyn teamed up to create and launch Redline Shipping in 2022. Bringing with him a solid background in computer information systems and manufacturing, Matt leads Redline’s website and app development, troubleshoots technical issues, and provides support to the customer service staff. When he isn’t working, Matt takes advantage of the mountain biking, snowboarding, glamping, paddle boarding, live music, and microbreweries that Colorado has to offer.

Judy Clothier

Judy Clothier

Director of Communications

Judy has been making her way through the Reptile Industry since around 2005 when she first started researching a pet snake for her oldest kid. Since then, she's been an owner/admin of Ball-Pythons.net, working for years to build it up into one of the largest and best reptile forums of the time. Working with Robyn Markland, she helped develop The Reptile Report and led it as Editor in Chief. She's also worked in high positions in the shipping industry and as the Director of Customer Service at MorphMarket while under John Lehmann's ownership. Judy is now thrilled to be working side by side with Robyn Markland again.

Family Circle

Pangea Reptile

Started by Matt Parks in 2001, Pangea Reptile is a dominant name in the reptile world. A seller of both live animals and merchandise, including their incredibly popular Pangea gecko diets. A company well worth supporting.

LLL Reptile

LLL Reptile is one of the largest online sellers of pet related products and live animals in the U.S. Loren Leigh heads a dynamic team that operates 8 retail stores, a wholesale distributor (Vista Pets) and the LLLReptile.com site. Loren and Robyn from Redline go back to the mid 90's together, both starting with bedsheet covered vendor tables at the San Diego IRBA shows of the time.

JD Constriction

John Dague from JD Constriction is a big brain engineer running a boutique ball python breeding operation with focus on the black and white world of Axanthics. Juan Doggay (as Nicci Markland calls him) works on top secret aerospace tech, and not even Robyn can pierce the cone of secrecy to find out what kind of cool nerd-tech stuff he is working on.

Brian and Lori Barczyk

Brian and Lori Barczyk are two of the busiest people we know. The most dominant force in reptile social media, and absolute pioneers in the field. And a dominant passion for all things animal related- reptiles, mammals, aquatics and more. The Reptarium in Utica, MI has redefined the model of what a private zoo can be.

Reptile Basics

Rich Goldzung of Reptile Basics is one of the most innovative and experienced minds in the reptile industry. His journey has taken him from hobby herper, to pet store owner, to reptile breeder, to product seller, to manufacturer of some of the best selling and most innovative products in the pet industry. From setting the industry standard for high quality PVC cages and racks, to radiant heat panels, thermostats, lighting, hide boxes, heat tape and other industry leading products, his Reptile Basics and Vivarium Electronics brands dominate the reptile marketplace.

Josh's Frogs

Josh's Frogs is dedicated to maintaining the highest level of excellence possible in everything they do. Founded in 2004 by Josh Willard, breeding frogs in his garage, Josh has built an industry leading company, one of the largest in the industry. Josh is one of the best business minds we have, and his high standards and expectations are reflected in the world class execution and delivery of his team.

NARBC

Brian Potter and Bob Ashley have worked hard to create the premier reptile trade show series in the industry. The flagship NARBC shows in Tinley Park, Illinois, each Spring and Fall, have set the standard for professional presentation and strength of vendor, animal and merchandise presence.

The Bio Dude

Josh Halter is a pioneer in the world of bio-active substrates. His passion is natural vivarium ecosystems. He strives to help each customer create their own bioactive, enriching, self-cleaning, natural ecosystem in their animal's homes. BioDude products are designed to make your animals healthier and happier. Josh has intense passion and an infectious spirit. 100% someone to watch in the world of captive animal care.

Redline Science

Redline Science is a sister company of Redline Shipping and manufactures a line of innovative and popular products including stainless steel tools, cleaning scrapers and tools, and laminated heat tape.

Testimonials

We switched over to Redline Shipping mid 2023 for the price. Competitive prices, package insurance, and the Redline Rewards points system all add up to lowering rates for our customers. What we didn't expect was the level of customer service we would receive. Every time we call, someone picks up. Email responses are prompt. Solutions get made, and made quickly. No matter how satisfied we were with our prior carrier, Redline soars far and beyond. Redline has shown the industry a new standard of excellence. Kudos.

Ty Randall

Ty Dye Exotics

My experiences with Redline Shipping since I recently switched at end of 2022 has been nothing but amazing! They truly go above and beyond and genuinely care about your needs. They're very much for their customers and reptiles and it shows. From the overtime when they're off the clock and still helping as much as they can, even on weekends! You can tell their passion and love for the hobby fuels the outstanding work they do. Robyn was awesome with great info and prioritizing Eliot to oversee safe and timely delivery of my package that I made a mistake on. Eliot was on top of it with communication from me, FedEx, and others. He also provided timely updates for peace of mind and to see everything through! Great conversations as well can't say enough about Redline Shipping's service. To many more shipments with you guys!

Colton Hagadone

Colton's Reptiles

Working with Redline Shipping over the past couple of years has been a game changer for our company! The price of the labels and the quality of the shipping materials we purchase from them are reasons to use them in and of themselves, but it is the customer service that has absolutely blown us away! EVERY time we reach out to support we are answered back within minutes. Each person on the Redline team goes above and beyond and we can honestly say they do this consistently week after week. They are polite, easy to talk to, and frequently check back in to make sure all is well. 

 

We are also grateful for the continuous advancements they make on their website to make it completely user-friendly. The Shopify integration has been wonderful and saves us time each week. They ask for and listen to suggestions from us and try them out to see if they work. Their responsiveness and willingness to help is amazing!

 

We cannot say enough about this company. Robyn and the whole Redline team are top-notch!

Carolyn/Brian Laframboise

FramsChams Chameleon Breeders LLC

I have been shipping live reptiles with Robyn since 2009 and, I cannot say enough good things about him and the team he has built at Redline Shipping. Robyn’s commitment to service and his willingness to go above and beyond is second to none in the reptile industry. Whether I was breeding geckos in my parent's basement in high school, running a pet store, or now breeding a few hundred colubrids a year, Robyn and Redline have never let me down. Team Redline even jumped in last year to help locate a package that a friend of mine shipped through an unresponsive competitor, demonstrating their commitment not only to their customers but to the most important thing - the animals.

David Deem

Temporalis Enterprises

Redline has brought us to heights we did not even consider before - if you are like me and many other breeders, the jump to shipping live animals is a daunting one. There are many steps, variables, and risks that make you nervous at first, but with Redline all of that was quickly relieved. They are your and your customer’s biggest advocate. There is a peace of mind that comes with Redline, knowing that if I have any questions, concerns, delays, etc. I can always instantly get in touch with Jackie, Ed, or Erica. I have never had a problem that they couldn’t solve, and that is something you cannot find anywhere else. We are 100% Better off Red and will be for life. Thank you for giving us the ability to keep the industry running strong, you guys are the best!

Gavin Smith

Ghosty's Tarantulas

This has honestly been the hardest thing to write because there are soo many things to say about Redline. First off, EVERY member of the Redline team is absolutely incredible, no one goes unnoticed around here. They have all gone above and beyond for us in one way or another! Robyn has created a family within his employees and consumers and we’re here for it! 

 

Supplies, they got you, delayed shipment-they’re all over it before you even ask, show support- the team is there. This is what we need in the community!

 

We have ZERO worries when using Redline and know that we are #betteroffred 

Danny & Renae Rocha

Portuguese Pythons

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