Pay attention to temps and heat pack use!

Fall is well under way which means heat pack season is upon us. While some parts of the country are still mild or even hot, winter weather has started in others. Be sure to check the daytime high temps at BOTH the origin and destination and refer to our Temperature Guidelines - shipping outside of our temp guidelines endangers your animals and nullifies any Redline Shipping Live Arrival Insurance. 

For the safety of your animals, if the daytime high temps straddle two categories, please Contact Us directly for heat pack recommendations that remain within insurance parameters, qualifications, and guidelines. Not all shipments will need a heat pack!

Improper heat pack use is the number one cause of DOAs by far, so please reach out with any temperature questions or concerns!

As always, ship smart and ship safe!

Shopify payment processing is turning off reptile accounts- We have a solution!

Shopify payment processing is turning off reptile accounts - We have a solution!

Reach out to HEARTLAND rep Matt Rose at matthew.rose@e-hps.com for the best service and rate for your payment processing needs. Tell him Redline sent you, he will give you personal attention and service! More details available in our blog-

Redline Project- The largest inclusive promotion in industry history!

Redline Project- Redline Sling Bags are available for purchase now under Supplies/Branded Merch! There is also still an opportunity to be a part of the largest and most inclusive reptile industry promo in history! Everyone is welcome to participate, COST IS MINIMAL and it's a fun and amazing promotion!  Find all the details on the Redline Blog- https://www.redlineshipping.com/blog

YEAR END NO-SHIP PERIOD THROUGH 1/6/2025

We are now in our year-end NO SHIP period through 1/6/2025. Significant holiday package volume is clogging the FedEx system and causing heavy delays across all service types, making it very difficult for us to open cases on any delays or issues.
We strongly encourage shippers to wait to ship all live animal shipments until after 1/6/2025. On Time and Live Arrival insurance will not be available until after the new year - even if you purchased insurance ahead of time, if you put your package into the system when insurance is not available, that insurance will not be valid!

Please note that FedEx and our offices will be closed on Wednesday, 1/1/25 for New Year's Day. 

We hope you have a great holiday season, and we look forward to seeing you in 2025!